Users Experience Slow Image Retrievals Following a Reindex of the IPM Imaging Database
(Doc ID 549645.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Imaging and Process Management - Version 7.6.2.0.0 and laterInformation in this document applies to any platform.
Symptoms
Users experience slow retrievals and hang-ups when trying to retrieve pages in IPM. The slowdown began after re-indexing the database.
The Storage log may show the following errors:
"Error code was 3" = "The system cannot find the path specified" and
"\\?\UNC\<servernamegoeshere>\<storagesharename>\path\to\image\name"
Cause
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In this Document
Symptoms |
Cause |
Solution |