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eSSO: OIM PG Integration: ProvisioningInstructionException: The user is not authorized for the action (Doc ID 550642.1)

Last updated on DECEMBER 15, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.2.0 and later
Information in this document applies to any platform.
***Checked for relevance on 21-NOV-2019***

Symptoms

During OIM provisioning the Passlogix Add Credential task fails.

In OIM log, the following error can be seen:

12:03:23,031 INFO  [STDOUT] Sending command Instruction to Web Service
12:03:26,406 INFO  [STDOUT] The add_credential execution failed. Error: The user
 is not authorized for the action..
12:03:26,406 INFO  [STDOUT] com.passlogix.vgo.pm.exceptions.ProvisioningInstruct
ionException: The user is not authorized for the action.
12:03:26,406 INFO  [STDOUT]     at com.passlogix.vgo.pm.operations.SpmlOperation.parseResponse(Unknown Source)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.vgo.pm.cli.Operation.processResponse(Unknown Source)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.vgo.pm.cli.Operation.send(Unknown Source)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.vgo.pm.cli.ProvisioningConnection.sendInstruction(Unknown Source)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.integration.provision.client.apicommand.APICommand.invoke(APICommand.java:146)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.integration.provision.client.apicommand.APICommandInvoker.invoke(APICommandInvoker.java:106)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.integration.provision.client.ProvisionManagerClientImpl.executeRequest(ProvisionManagerClientImpl.java:290)
12:03:26,406 INFO  [STDOUT]     at com.passlogix.integration.provision.client.ProvisionManagerClientImpl.request_credential_addition(ProvisionManagerClientImpl.
java:266)                                                                       
12:03:26,406 INFO  [STDOUT]     at com.passlogix.integration.provision.OIM.OIMInterface.addPasslogixCredential(OIMInterface.java:72)

Changes

This issue can appear when a new application template is configured, and is provisioned for the first time.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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