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Receive "NTVDM encountered a hard error" Error When Attempting to Create or Edit Application Definitions in IPM Filer (Doc ID 551534.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.1 to 10.1.3.6 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When attempting to create or edit application definitions using the Filer application, the following error is presented on screen:

"NTVDM encountered a hard error"

Followed by a prompt to either "Close?" or "Ignore?"

Changes

The system may have been recently upgraded, but the error doesn't necessarily only occur after an upgrade.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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