Receiving Error 2221 "Logon Failure" In Integration Call After Active Directory Password Change (Doc ID 552041.1)

Last updated on FEBRUARY 26, 2015

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

When using auto login for PeopleSoft integrations, and a user's password has changed or is in the "User must change password at next logon" state, an error 2221 is received when executing the integration link.

Due to this issue, users cannot can not login until the alias entry in the AIIK file is removed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms