Received "An error occurred while attempting to load the available report files" Error When Running Reports in IPM Monitor

(Doc ID 552932.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When double-clicking on reports in IPM Monitor, the following error message is received:

"An error occurred while attempting to load the available report files. This error may affect one or more of the reports. The error from Crystal Reports was: [Unable to load report.]"

Changes

 

Cause

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