Archive Import Fails with Errors "Server too busy", "releaseConnection()" and "csJdbcReleaseConnectionInTransaction" (Doc ID 554005.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 7.5.1 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Jul-2011***


Symptoms

When trying to run Archiver to import content, the import stops and the following releaseConnection errors are shown in the Content Server log:

 

HOSTNAME: releaseConnection() called in transaction.

HOSTNAME: !csJdbcReleaseConnectionInTransaction!$
intradoc.common.ServiceException:
at intradoc.jdbc.JdbcManager.releaseConnection(Unknown Source)
at intradoc.jdbc.JdbcWorkspace.releaseConnection(Unknown Source)
at intradoc.jdbc.JdbcWorkspace.releaseConnection(Unknown Source)
at collections.CollectionAdminHandler$1.onEvent(CollectionAdminHandler.java:388)
at collections.EventManager$CallbackEventPair.send(EventManager.java:464)
at collections.EventManager.execute(EventManager.java:424)
at collections.EventManager.update(EventManager.java:81)
at collections.CollectionUserHandler.getRootCollection(CollectionUserHandler.java:225)
at collections.CollectionUserHandler.getRootCollection(CollectionUserHandler.java:220)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2784)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2830)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2836)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2841)
at collections.CollectionUserHandler.verifyCollectionExists(CollectionUserHandler.java:2020)
at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at collections.CollectionValidateCheckinData.doFilter(CollectionValidateCheckinData.java:63)
at intradoc.shared.PluginFilters.filter(Unknown Source)
at intradoc.server.DocServiceHandler.validateCheckinData(Unknown Source)
at sun.reflect.GeneratedMethodAccessor35.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.executeSubServiceCode(Unknown Source)
at intradoc.server.Service.executeServiceEx(Unknown Source)
at intradoc.server.Service.executeService(Unknown Source)
at intradoc.server.ArchiveCheckinHandler.processCheckinArchive(Unknown Source)
at sun.reflect.GeneratedMethodAccessor32.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.archive.ArchiveHandler.executeCommand(Unknown Source)
at sitestudio.SSArchiveHandler.executeCommand(Unknown Source)
at intradoc.server.archive.ArchiveHandler.processBatch(Unknown Source)
at intradoc.server.archive.ArchiveHandler.importExportFile(Unknown Source)
at intradoc.server.archive.ArchiveHandler.doImport(Unknown Source)
at intradoc.server.archive.ArchiveHandler.doArchiving(Unknown Source)
at intradoc.server.archive.ArchiverMonitor.doArchiving(Unknown Source)
at intradoc.server.archive.ArchiverMonitor$4.run(Unknown Source)
at java.lang.Thread.run(Thread.java:534)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms