Archive Import Fails with Errors "Server too busy", "releaseConnection()" and "csJdbcReleaseConnectionInTransaction" (Doc ID 554005.1)

Symptoms

When trying to run Archiver to import content, the import stops and the following releaseConnection errors are shown in the Content Server log:

 

HOSTNAME: releaseConnection() called in transaction.

HOSTNAME: !csJdbcReleaseConnectionInTransaction!$
intradoc.common.ServiceException:
at intradoc.jdbc.JdbcManager.releaseConnection(Unknown Source)
at intradoc.jdbc.JdbcWorkspace.releaseConnection(Unknown Source)
at intradoc.jdbc.JdbcWorkspace.releaseConnection(Unknown Source)
at collections.CollectionAdminHandler$1.onEvent(CollectionAdminHandler.java:388)
at collections.EventManager$CallbackEventPair.send(EventManager.java:464)
at collections.EventManager.execute(EventManager.java:424)
at collections.EventManager.update(EventManager.java:81)
at collections.CollectionUserHandler.getRootCollection(CollectionUserHandler.java:225)
at collections.CollectionUserHandler.getRootCollection(CollectionUserHandler.java:220)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2784)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2830)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2836)
at collections.CollectionUserHandler.getSpecifiedCollection(CollectionUserHandler.java:2841)
at collections.CollectionUserHandler.verifyCollectionExists(CollectionUserHandler.java:2020)
at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at collections.CollectionValidateCheckinData.doFilter(CollectionValidateCheckinData.java:63)
at intradoc.shared.PluginFilters.filter(Unknown Source)
at intradoc.server.DocServiceHandler.validateCheckinData(Unknown Source)
at sun.reflect.GeneratedMethodAccessor35.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.executeSubServiceCode(Unknown Source)
at intradoc.server.Service.executeServiceEx(Unknown Source)
at intradoc.server.Service.executeService(Unknown Source)
at intradoc.server.ArchiveCheckinHandler.processCheckinArchive(Unknown Source)
at sun.reflect.GeneratedMethodAccessor32.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.archive.ArchiveHandler.executeCommand(Unknown Source)
at sitestudio.SSArchiveHandler.executeCommand(Unknown Source)
at intradoc.server.archive.ArchiveHandler.processBatch(Unknown Source)
at intradoc.server.archive.ArchiveHandler.importExportFile(Unknown Source)
at intradoc.server.archive.ArchiveHandler.doImport(Unknown Source)
at intradoc.server.archive.ArchiveHandler.doArchiving(Unknown Source)
at intradoc.server.archive.ArchiverMonitor.doArchiving(Unknown Source)
at intradoc.server.archive.ArchiverMonitor$4.run(Unknown Source)
at java.lang.Thread.run(Thread.java:534)

 

Cause

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