IPM Search Manager Service Stops Responding After Stale Connection Clean Up Resulting in Communication Errors on Other IPM Services
(Doc ID 555029.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Imaging and Process Management - Version 7.6.2.0.0 to 7.6.2.0.0 [Release Stellent]Information in this document applies to any platform.
Symptoms
The Search Manager Service is locking up and crashing. This causes all other services that are configured on the same server to hang and crash too. It also causes Request Broker to error with the following error:
"Request Broker Route Preferred Server Not Found"
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |