Receiving "Error 22299 - No Optical Device Available" When Writing to a UDO Only Jukebox (Doc ID 555518.1)

Last updated on JUNE 11, 2010

Applies to:

Oracle Imaging and Process Management - Version: 7.6.2.0.0 to 7.6.2.0.0 - Release: Stellent to Stellent
Information in this document applies to any platform.

Symptoms

When reading from or writing to a jukebox that only has UDO drives installed, the following error is received:

Error 22299 - "No Optical Device Available"

 

Cause

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