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Repeated "SSL handshake failed NZE-28862" Errors in Web Cache or HTTP Server 10g-11g Logs (Doc ID 558640.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle HTTP Server - Version 10.1.2.0.2 to 11.1.1.9.0 [Release AS10gR2 to Oracle11g]
Web Cache - Version 10.1.2.0.2 to 11.1.1.9.0 [Release AS10gR2 to Oracle11g]
Information in this document applies to any platform.

Symptoms

  • Oracle Web Cache is configured via SSL
  • End users can connect via SSL and experience no problems
  • However, the following error messages are appearing the $ORACLE_HOME/webcache/logs/event_log (10g) or $ORACLE_INSTANCE/diagnostics/logs/WebCache/webcache/event_log (11g):

  •  The errors in the log are  uniform, for example in this case every 30 seconds.
  • In both cases the "client" IP address referenced in the error either belongs to the machine hosting the Oracle Application Server, or belongs to a network device e.g: a Load Balancer

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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