"Unable to update DispositionsHistory table" Error When Deleting a Record (Doc ID 559775.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Universal Records Management - Version: 10.1.3.3.1 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

When attempting to destroy a content item, the following error is received:

Unable to update DispositionsHistory table. Failed to check in audit log. Please reference
'c:/oracle/ucm/server/data/recordsManagement/log/XXXXXXXXX.htm' audit log. You must save default
metadata for checked in audit entries.
[ Details ]
intradoc.common.ServiceException: !csRmaNoSavedDefaultMetadata
at
recordsmanagement.RecordsManagementHandler.rmaLoadAuditDefaultsEx(RecordsManagementHandler.java:6804
)
at recordsmanagement.RmaProcessingHandler.rmaCheckInArchiveLog(RmaProcessingHandler.java:3472)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(Unknown Source)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doAction(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doActions(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(Unknown Source)
at intradoc.server.Service.executeSubServiceCode(Unknown Source)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(Unknown Source)
at intradoc.server.Service.executeServiceEx(Unknown Source)
at intradoc.server.Service.executeService(Unknown Source)
at intradoc.server.Service.doSubService(Unknown Source)
at sun.reflect.GeneratedMethodAccessor15.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethodEx(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethod(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doAction(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doActions(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.executeActions(Unknown Source)
at intradoc.server.Service.executeActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doRequest(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

.

Cause

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