Unexpected Error Editing Portal User Profile - Get Errors WWC-00006, WWC-41417 and WWC-41402 (Doc ID 559787.1)

Last updated on MARCH 08, 2017

Applies to:

Portal - Version 10.1.2.0.2 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.
***Checked for relevance on 27-Mar-2013***


Symptoms

When attempting to edit a Portal user profile, the following error occurs:

ERROR
Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_user_mgr.edit_user (User-Defined Exception) (WWC-41417)
There is no such group found (WWC-41402)
There is no such group found (WWC-41402)
There is no such group found (WWC-41402)


The issue can be reproduced at will with the following steps:

  1. Connect to Portal.
  2. Go to the Portal Builder Page -> Administer Tab.
  3. Under "Portal User Profile" select the user from the LOV and click "Edit".



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms