My Oracle Support Banner

Unexpected Error Editing Portal User Profile - Get Errors WWC-00006, WWC-41417 and WWC-41402 (Doc ID 559787.1)

Last updated on MARCH 08, 2017

Applies to:

Portal - Version 10.1.2.0.2 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.
***Checked for relevance on 27-Mar-2013***


Symptoms

When attempting to edit a Portal user profile, the following error occurs:

ERROR
Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_user_mgr.edit_user (User-Defined Exception) (WWC-41417)
There is no such group found (WWC-41402)
There is no such group found (WWC-41402)
There is no such group found (WWC-41402)


The issue can be reproduced at will with the following steps:

  1. Connect to Portal.
  2. Go to the Portal Builder Page -> Administer Tab.
  3. Under "Portal User Profile" select the user from the LOV and click "Edit".



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.