UCON is Destroying a Connection/Session ID Before the IIS Timeout Occurs Within IPM Web
(Doc ID 561177.1)
Last updated on NOVEMBER 21, 2023
Applies to:
Oracle Imaging and Process Management - Version 10.1.3.3.2 and laterInformation in this document applies to any platform.
Symptoms
When using the 10.1.3.3.2 IPM Web Client, the following errors can occur after the IPM Web Client exceeds the IIS ASP timeout setting (typically set to 20 minutes).
[UCON]Processing Destroy Connection (Logout)
Session ID xxxxx has been logged out
A user at IP xx.xxx.xx.x is attempting to update Session ID xxxxx which is no longer in the user map. UCon is ignoring this request.
UCon failed to find Session ID xxxxx in the session map.
Failure occurred in message CQueryGetACCInfo.
Session ID xxxxx has been logged out
A user at IP xx.xxx.xx.x is attempting to update Session ID xxxxx which is no longer in the user map. UCon is ignoring this request.
UCon failed to find Session ID xxxxx in the session map.
Failure occurred in message CQueryGetACCInfo.
or
Session asp page error message:
Error: The session 'WSSA56B646C0EBD4436A497C4D4FB6C7D9E' could not be found
Error: The session 'WSSA56B646C0EBD4436A497C4D4FB6C7D9E' could not be found
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |