UCON is Destroying a Connection/Session ID Before the IIS Timeout Occurs Within IPM Web (Doc ID 561177.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 and later
Information in this document applies to any platform.

Symptoms

When using the 10.1.3.3.2 IPM Web Client, the following errors can occur after the IPM Web Client exceeds the IIS ASP timeout setting (typically set to 20 minutes).

[UCON]Processing Destroy Connection (Logout)
Session ID xxxxx has been logged out
A user at IP xx.xxx.xx.x is attempting to update Session ID xxxxx which is no longer in the user map. UCon is ignoring this request.
UCon failed to find Session ID xxxxx in the session map.
Failure occurred in message CQueryGetACCInfo.

or

Session asp page error message:
Error: The session 'WSSA56B646C0EBD4436A497C4D4FB6C7D9E' could not be found

Cause

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