Troubleshooting APEX SSO Related Error ERR-7620 (Doc ID 562840.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Application Express (formerly HTML DB) - Version 1.6 and later
Information in this document applies to any platform.
Checked for relevance on 10-Dec-2013

May occur for any version of APEX configured to use SSO authentication.


Symptoms

When logging into an SSO protected APEX application, the following error will occur instead of an SSO login screen:

"Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
Error ERR-7620 Could not determine workspace for application ().
OK "

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms