My Oracle Support Banner

Troubleshooting APEX SSO Related Error ERR-7620 (Doc ID 562840.1)

Last updated on JANUARY 31, 2022

Applies to:

Oracle Application Express (APEX) - Version 1.6 and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.
 

May occur for any version of APEX configured to use SSO authentication.


Symptoms

When logging into an SSO protected APEX application, the following error will occur instead of an SSO login screen:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.