Content Server Applications Fail to Start and Throw Error "Unexpected Signal : 11" for Function "awtJNI_MakeMultiFontString" (Doc ID 565439.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 6.2.0 to 7.5.2


Symptoms

Content Server applications (BatchLoader, SystemProperties, ComponentWizard, etc...) fail to start and instead throw the following error and exception:

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0x8DC153D8
Function=awtJNI_MakeMultiFontString+0x250
Library=<cs>/shared/os/linux/j2sdk1.4.2_04/jre/lib/i386/libawt.so

Current Java thread:
at sun.awt.motif.MLabelPeer.setText(Native Method)
at sun.awt.motif.MLabelPeer.initialize(MLabelPeer.java:21)
at sun.awt.motif.MComponentPeer.init(MComponentPeer.java:228)
at sun.awt.motif.MComponentPeer.<init>(MComponentPeer.java:232)
at sun.awt.motif.MLabelPeer.<init>(MLabelPeer.java:30)
at sun.awt.motif.MToolkit.createLabel(MToolkit.java:167)
at java.awt.Label.addNotify(Label.java:171)
- locked <0x91272238> (a java.awt.Component$AWTTreeLock)
at java.awt.Container.addNotify(Container.java:2049)
- locked <0x91272238> (a java.awt.Component$AWTTreeLock)
at java.awt.Panel.addNotify(Panel.java:71)
- locked <0x91272238> (a java.awt.Component$AWTTreeLock)
at java.awt.Container.addNotify(Container.java:2049)
- locked <0x91272238> (a java.awt.Component$AWTTreeLock)
at java.awt.Window.addNotify(Window.java:418)
- locked <0x91272238> (a java.awt.Component$AWTTreeLock)
at java.awt.Frame.addNotify(Frame.java:482)
- locked <0x91272238> (a java.awt.Component$AWTTreeLock)
at java.awt.Window.pack(Window.java:436)
at intradoc.apps.workflow.WorkflowFrame.init(WorkflowFrame.java:79)
at intradoc.apps.shared.AppLauncher.createAppFrame(AppLauncher.java:376)
at intradoc.apps.shared.AppLauncher.launch(AppLauncher.java:346)
at IntradocApp.createFrame(IntradocApp.java:284)
at IntradocApp.main(IntradocApp.java:83)

Cause

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