Email Notification For Pasword Expiry Warning Is Not Working

(Doc ID 565471.1)

Last updated on JUNE 07, 2017

Applies to:

COREid Access - Version: 10.1.4
This problem can occur on any platform.

Symptoms

Email notification is working fine for workflows, but not for password expiry warnings. Yet, there is a password policy in the Identity System Console under System Configuration > Password Policy that is set with following option:

Mode of Conveying the Expiry Notice - Email

Cause

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