After Applying Version 7.0.4.3 Bundle Patch 2 or Above the Access Server Log Shows the Error "Failed to retrieve sharedsecret" (Doc ID 567969.1)

Last updated on MAY 13, 2013

Applies to:

COREid Access - Version: 7.0.4.3 to 7.0.4.3
This problem can occur on any platform.

Symptoms

After applying the version 7.0.4.3 BP02 or above bundle patch the Access Server oblog file shows errors similar to the following:

2008/05/08@11:41:12.185000 <mailto:2008/05/08@11:41:12.185000>
4572    2948    SHARED_SECRET    ERROR   0x000011BF
\Oblix\coreid7043\palantir\dblib\src\ldap_app_db5.cpp:2666    "Failed to retrieve sharedsecret"    rc17    value^NULL
DN^cn=impersonationEncryptionKey,obcontainerId=encryptionKey,o=Oblix, dc=nc
filter^(objectclass=oblixEncryptionKey)

The severity of this message is misleading, as there isn't any real problem in the current deployment context.

Changes

This message was introduced in the version 7.0.4.3 BP02 patch.

Cause

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