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PDF Conversions fail with Error "intradoc.common.ServiceException:!csResourceUtilsNoFile,<pdfc>/work/<connection>/DocConverterResults.hda" (Doc ID 579386.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Universal Content Management - Version: 7.5.1 to 7.6.1 - Release: Stellent to Stellent
Oracle Universal Content Management - Version: 7.5.1 to 7.6.1   [Release: Stellent to Stellent]
Microsoft Windows (32-bit)
MS Windows NT

Symptoms

Upon conversion to PDF of Microsoft Excel documents, conversion fails and PDF Converter throws an error into its log file similar to the one shown below:

refinery 03.12 19:40:11.297 processDocuments Process exit value = 0
refinery 03.12 19:40:11.297 processDocuments intradoc.common.ServiceException:
!csResourceUtilsNoFile,e:\\stellent\\idcrefinery\\work\\idcm1-main\\DocConverterResults.hda
refinery 03.12 19:40:11.609 processDocuments SetSystemODMAToRefine ---- -3 ---- null

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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