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No Response To Any Applications (Doc ID 601551.1)

Last updated on DECEMBER 22, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.
***Checked for relevance on 21-NOV-2019***


Logon Manager is starting, but is not responding to any web applications or emulator templates. None of the following processes are started:

ssobho.exe , ssomozho.exe, ssomho.exe. This can be confirmed with Task Manager.

The TraceController tool shows during startup the following message, for each of the above mentioned executables:

Event #: 63
Event class: General Event; {<GENERAL_EVENT>}
Event type: General; 0
Time: 2008-06-05T10:17:14.399Z
Process ID: 5732
Thread ID: 6404
Detail: CreateProcessA failed with error 0x00000005 "Access is denied."
Desktop name: Default
Module name: C:\Program Files\Passlogix\v-GO SSO\support6.dll


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