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Email Activation Agent Gets Onheartbeat() - Using Microsoft Exchange Sever 5.5 (Doc ID 603403.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle(R) BPEL Process Manager 10g - Version to [Release AS10gR3]
Information in this document applies to any platform.
This problem can occur on any platform.


There are two BPEL process. One the e-mail sending BPEL process and the other e-mail polling BPEL process, using com.collaxa.cube.activation.mail.MailActivationAgent activation agent.

When an e-mail is sent by a standard / third party e-mail client, such as outlook email client, the e-mail polling BPEL process retrieves the email successfully.

When an e-mail is sent  by the e-mail sending BPEL process, using the email 'Process Activity', the e-mail polling BPEL process gets stuck and throws out the following error in the domain.log file.

One other behavior that you will notice is that the e-mail will be deleted from the inbox though the e-mail polling BPEL process failed to read and process the e-mail successfully.




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