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Email Activation Agent Gets Onheartbeat() - Using Microsoft Exchange Sever 5.5 (Doc ID 603403.1)

Last updated on DECEMBER 24, 2008

Applies to:

Oracle(R) BPEL Process Manager - Version: 10.1.3.1 to 10.1.3.3
This problem can occur on any platform.

Symptoms

There are two BPEL process. One the e-mail sending BPEL process and the other e-mail polling BPEL process, using com.collaxa.cube.activation.mail.MailActivationAgent activation agent.

When an e-mail is sent by a standard / third party e-mail client, such as outlook email client, the e-mail polling BPEL process retrieves the email successfully.

When an e-mail is sent  by the e-mail sending BPEL process, using the email 'Process Activity', the e-mail polling BPEL process gets stuck and throws out the following error in the domain.log file.

<2007-05-24 13:57:30,347> <ERROR> <default.collaxa.cube.activation>
<HeartBeatListenerJob::execute> Error while invoking onHeartBeat() method, exception is "".


One other behavior that you will notice is that the e-mail will be deleted from the inbox though the e-mail polling BPEL process failed to read and process the e-mail successfully.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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