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ActiveDataCache Exception occurs in method GetUserGroups When logging to BAM (Doc ID 604011.1)

Last updated on MARCH 27, 2020

Applies to:

Oracle BAM (Business Activity Monitoring) - Version 10.1.3.3 and later
Information in this document applies to any platform.

Symptoms

BAM is installed using a Domain User Domain\UserID1, and that user is able to login to the BAM
Console after installation. Now add two more User(Domain\UserID2 and Domain\UserID3) in the BAM
Administrator. But in the Login Management you would see a Question mark at the User Logo,
clicking on that you will get the message as "This Login is not Currently known to be a Valid
Login". When trying to access the BAM Console with the these Users, the following error occurs

ERROR Message
2008-06-02 13:24:54,090 [User Validation Thread] WARN - ActiveDataCache Caught exception while
validating user Domain\UserName: The network path was not found
2008-06-02 13:25:47,389 [3852] ERROR - ActiveDataCache The network path was not found
2008-06-02 13:25:47,389 [3852] WARN - ActiveDataCache Exception occurred in method
GetUserGroups (17)

Stack trace:
at Oracle.BAM.Common.Security.Groups.WindowsGroupsGetter.GetLocalOrRemoteGroups(String
strServerName, String strUserName, Boolean bLocal)
at Oracle.BAM.Common.Security.Groups.WindowsGroupsGetter.GetGroups(String strName)
at Oracle.BAM.ActiveDataCache.Common.Core.AuthenticationProcedures.GetGroups(String strName)
at Oracle.BAM.ActiveDataCache.Kernel.Server.DataStoreServer.GetUserGroups(Int64 lUserID)

.

Cause

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In this Document
Symptoms
Cause
Solution


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