Error "Unable to convert. Native application reported: ''Permission denied"" When Converting Word to PDF (Doc ID 604098.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Universal Content Management - Version: 7.5.1 and later   [Release: Stellent and later ]
Information in this document applies to any platform.

Symptoms

The PDF converter is failing when using 'application/msword' as the file format conversion when set in the Configuration Manager's file formats section.  The error that was thrown was: 

Unable to convert. Native application reported: '' Permission denied"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms