Troubleshooting: ORA-25207: Enqueue Failed, Queue PORTAL (Doc ID 604296.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 10.1.4.0 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.

Symptoms

 

ScenarioSteps To reproduce
After cloning a Portal instance, the following errors on QUEUE tables are raised on portal Search Engine usage:

Internal error (WWC-00006)

Unexpected error - User-Defined Exception (WWC-35000)
Unexpected error - ORA-25207: enqueue failed, queue PORTAL.WWSRC_EVENT_Q is disabled from enqueueing (WWC-35000)
  1. Clone Portal instance.
  2. Go to Portal Builder
      -> Administer
          -> Global Settings
              -> Search Tab
                  -> And modify some ESE information
  3. When we try to administer Enterprise Search Engine get the mentioned error.
Trying to create a new Page Group, get an error:

Internal error (WWC-00006)
Unexpected error - ORA-25207: enqueue failed, queue PORTAL.WWSBR_EVENT_Q is disabled from
enqueueing (WWC-35000)
  1. Clone your Portal.
  2. Create a new Page Group.
  3. Get the error.

 

Changes

The Portal has been cloned.


Cause

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