Unable To Login to the Identity or Access System Console (Doc ID 727004.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Identity - Version: 10.1.4 and later   [Release: 10g and later ]
Information in this document applies to any platform.
Checked for relevance on 11-Apr-2010

Symptoms

Unable to login to Oracle Access Manager (OAM) Identity or Access System Console. Previously login was working but very slow.

Communications mode between Identity Server and LDAP Server is SSL/Certificate. OAM diagnostics show that the connection between Identity Server and the User LDAP Directory is Up.

Steps to reproduce:

1. Access http(s)://<policymanager_hostname.domain>:<port>/access/oblix
2. Click on the Access System Console link
3. In the resulting login page enter valid credentials and click Login. The page remains with username/password fields cleared.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms