Conversion Error When Checking In Files Having Uppercase Filename Extension
(Doc ID 727438.1)
Last updated on APRIL 10, 2024
Applies to:
Oracle WebCenter Content - Version 10.0 and laterInformation in this document applies to any platform.
Symptoms
After checking in a document, the Content Information (Doc Info) page shows the error "Conversion Error: Native content was removed before it could be converted." The document remains in status 'GenWWW'.
This can happen if a filename has the file extension in uppercase letters, e.g. "Example.GIF". If the file extension is renamed to lowercase letters, e.g. "Example.gif" , the check-in and thumbnail generation succeed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |