NullPointerException Occurs When Changing Password (Doc ID 727596.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Application Server Single Sign-On - Version 10.1.2.3 and later
Information in this document applies to any platform.

Symptoms

When a user is forced to change their password during sign-on
(e.g. due to password expiry, or password must change, set in
password policy), they receive following error message upon
submitting the change password form:

500 Internal Server Error
java.lang.NullPointerException at oracle.security.sso.server.ui.ChangePwdServlet.doPost(ChangePwdServlet.java:386)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.3.0)].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:835)
at com.evermind[Oracle Application Server Containers for J2EE 10g
(10.1.2.3.0)].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:341)
at com.evermind[Oracle Application Server Containers for J2EE 10g
(10.1.2.3.0)].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:816)
at com.evermind[Oracle Application Server Containers for J2EE 10g
(10.1.2.3.0)].server.http.AJPRequestHandler.run(AJPRequestHandler.java:231)
at com.evermind[Oracle Application Server Containers for J2EE 10g
(10.1.2.3.0)].server.http.AJPRequestHandler.run(AJPRequestHandler.java:136)
at com.evermind[Oracle Application Server Containers for J2EE 10g
(10.1.2.3.0)].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192)
at java.lang.Thread.run(Thread.java:534)

Cause

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