ORABPEL-10519 and ORABPEL-30503 Errors at Login to BPEL Worklist Application after Modifying Users in OID (Doc ID 728206.1)

Last updated on DECEMBER 11, 2014

Applies to:

Oracle(R) BPEL Process Manager 10g - Version 10.1.3.1 and later
Information in this document applies to any platform.
***Checked for relevance on 03-Mar-2010***


Symptoms

In a 10.1.3 SOA installation integrated with OID, after adding the manager attribute to a user in OID, when the user tries to log in to the BPM Worklist application, the login fails with the message "Login Failed! Please try again." and the following error is seen in the logs (domain.log and/or default_group~bpelcontainer~default_group~1.log):

<ERROR> <oracle.bpel.services.workflow> <::> Exception not handled by the Collaxa Cube system. 
An unhandled exception has been thrown in the Collaxa Cube system. The exception reported is: "ORABPEL-10519 
Identity service system error. 
Error while invoking Identity service. Service cannot resolve identity in realm "{0}" 
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable. 
Caused by: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object];
remaining name 'CN=mlastname\, mfirstname,OU=Location,OU=Users-Active,DC=company,DC=com' 
Handled As: oracle.tip.pc.infra.exception.PCRuntimeException 
BPEL-00000 
Exception not handled by the Collaxa Cube system. 

<ERROR> <oracle.bpel.services.workflow> <::> Invalid Token Error in Verification Service. 
Invalid Token Error in Verification Service. Received invalid token createContext in {1} 
Check the underlying exception and correct the error. Contact oracle support if error is not fixable. 
ORABPEL-30503 
Invalid Token Error in Verification Service. 
Invalid Token Error in Verification Service. Received invalid token createContext in {1} 
Check the underlying exception and correct the error. Contact oracle support if error is not fixable. 
Caused by: BPEL-00000 
Exception not handled by the Collaxa Cube system. 
An unhandled exception has been thrown in the Collaxa Cube system. The exception reported is: "ORABPEL-10519 
Identity service system error. 
Error while invoking Identity service. Service cannot resolve identity in realm "{0}" 
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable.

Cause

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