eSSO: OIM PG Integration: Invocation of command add_credential Failed (Doc ID 733184.1)

Last updated on FEBRUARY 07, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.2.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Jan-2014***

Symptoms

+ The Passlogix Add Credential task shows as Rejected in the OIM Administrative Console.

+ In OIM log, the following error can be seen:

...
08/08/20 17:05:25 Successfully sent command Instruction to Web Service
08/08/20 17:05:25 The add_credential execution failed. 
 Error: Invocation of command add_credential Failed.
  ID: 704d3ded-ba34-4a30-8ac8-a1e751298b75
  Error: customError
  Response: 
<?xml version="1.0" encoding="UTF-8">
<addResponse result="urn:oasis:names:tc:SPML:1:0#customError">
<attributes>
<attr name="provisioningGuid">
<value>704d3ded-ba34-4a30-8ac8-a1e751298b75</value>
</attr>
<attr name="description">
<value>Error: Fields mismatch for application "**********".</value>
</attr>
</attributes>
</addResponse>.
08/08/20 17:05:25 com.passlogix.integration.provision.client.CommandInvocationException: Invocation of command add_credential Failed.
  ID: 704d3ded-ba34-4a30-8ac8-a1e751298b75
  Error: customError
  Response: 
<?xml version="1.0" encoding="UTF-8"?>
<addResponse result="urn:oasis:names:tc:SPML:1:0#customError">
<attributes>
<attr name="provisioningGuid">
 <value>704d3ded-ba34-4a30-8ac8-a1e751298b75</value>
</attr>
<attr name="description">
 <value>Error: Fields mismatch for application "**********".</value>
</attr>
</attributes>
</addResponse>
08/08/20 17:05:25  at com.passlogix.integration.provision.client.apicommand.APICommand.invoke(APICommand.java:189)
08/08/20 17:05:25  at com.passlogix.integration.provision.client.apicommand.APICommandInvoker.invoke(APICommandInvoker.java:108)
08/08/20 17:05:25  at com.passlogix.integration.provision.client.ProvisionManagerClientImpl.executeRequest(ProvisionManagerClientImpl.java:290)
08/08/20 17:05:25  at com.passlogix.integration.provision.client.ProvisionManagerClientImpl.request_credential_addition(ProvisionManagerClientImpl.java:266)
08/08/20 17:05:25  at com.passlogix.integration.provision.OIM.OIMInterface.addPasslogixCredential(OIMInterface.java:71)
08/08/20 17:05:25  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
08/08/20 17:05:25  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
08/08/20 17:05:25  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
08/08/20 17:05:25  at java.lang.reflect.Method.invoke(Method.java:585)
08/08/20 17:05:25  at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpPASSLOGIXADDCREDENTIALROOTRESOURCEOBJECT.ADDPASSLOGIXCREDENTIAL1(adpPASSLOGIXADDCREDENTIALROOTRESOURCEOBJECT.java:401)
...
08/08/20 17:05:25 Add Credential Command failed to get invoked

Cause

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