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eSSO: OIM PG Integration: The user is not authorized to access this service (Doc ID 733373.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.
***Checked for relevance on 06-Jun-2018***


+ The Passlogix Add Credential task shows as Rejected in the OIM Administrative Console

+ Provisioning Gateway web interface works correctly for this user

+ In OIM log, the following error can be seen:

07:11:08,625 INFO  [STDOUT] Sending command Instruction to Web Service 
07:11:10,312 INFO  [STDOUT] The add_credential execution failed. 
Error: Error in Sending instruction from the provisioning manager in API Command
  The user is not authorized to access this service..
07:11:10,312 INFO  [STDOUT] com.passlogix.integration.provision.client.CommandInvocationException: 
Error in Sending instruction from the provisioning manager in API Command
  The user is not authorized to access this service.
07:11:10,312 INFO  [STDOUT]  at com.passlogix.integration.provision.client.apicommand.APICommand.invoke(
07:11:10,312 INFO  [STDOUT]  at com.passlogix.integration.provision.client.apicommand.APICommandInvoker.invoke(
07:11:10,312 INFO  [STDOUT]  at com.passlogix.integration.provision.client.ProvisionManagerClientImpl.executeRequest(
07:11:10,312 INFO  [STDOUT]  at com.passlogix.integration.provision.client.ProvisionManagerClientImpl.request_credential_addition(
07:11:10,312 INFO  [STDOUT]  at com.passlogix.integration.provision.OIM.OIMInterface.addPasslogixCredential(
07:11:10,312 INFO  [STDOUT]  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
07:11:10,312 INFO  [STDOUT]  at sun.reflect.NativeMethodAccessorImpl.invoke(
07:11:10,312 INFO  [STDOUT]  at sun.reflect.DelegatingMethodAccessorImpl.invoke(
07:11:10,312 INFO  [STDOUT]  at java.lang.reflect.Method.invoke(
07:11:10,312 INFO  [STDOUT]  at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpPASSLOGIXADDCREDENTIALROOTRESOURCEOBJECT.implementation(
07:11:10,328 INFO  [STDOUT] Caused by: The user is not authorized to access this service.
07:11:10,328 INFO  [STDOUT]  at org.apache.axis.message.SOAPFaultBuilder.createFault(
07:11:10,328 INFO  [STDOUT]  at org.apache.axis.message.SOAPFaultBuilder.endElement(
07:11:10,328 INFO  [STDOUT]  at org.apache.axis.encoding.DeserializationContext.endElement(
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at$FragmentContentDispatcher.dispatch(Unknown Source)
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at Source)
07:11:10,328 INFO  [STDOUT]  at javax.xml.parsers.SAXParser.parse(
07:11:10,328 INFO  [STDOUT] Add Credential Command failed to get invoked


The VGO PM Constant IT Resource was edited in OIM Design Console and serviceUserName or servicePassword field has been updated.


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