"Stopping Background Monitoring Of Subjects" Error Seen Frequently in Log Filles (Doc ID 733720.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.1 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

The following error is occurring very frequently within the Content Server log files.

Stopping background monitoring of subjects. Runtime error: java.lang.NullPointerException
at intradoc.server.UserServiceHandler.updateCache(UserServiceHandler.java:126)
at intradoc.server.subject.UsersSubjectCallback.refresh(UsersSubjectCallback.java:57)
at intradoc.server.SubjectManager.callSubjectCallbacks(SubjectManager.java:485)
at intradoc.server.SubjectManager.refreshSubject(SubjectManager.java:457)
at intradoc.server.SubjectManager.refreshChanged(SubjectManager.java:441)
at intradoc.server.SubjectManager.monitor(SubjectManager.java:140)
at intradoc.server.SubjectManager$1.run(SubjectManager.java:96)
at java.lang.Thread.run(Thread.java:595) Exception type is 'java.lang.NullPointerException'. [ Details ] 
An error has occurred. The stack trace below shows more information.

!csSubjectMonitorStop!syServiceRuntime,java.lang.NullPointerException
at intradoc.server.UserServiceHandler.updateCache(UserServiceHandler.java:126)
at intradoc.server.subject.UsersSubjectCallback.refresh(UsersSubjectCallback.java:57)
at intradoc.server.SubjectManager.callSubjectCallbacks(SubjectManager.java:485)
at intradoc.server.SubjectManager.refreshSubject(SubjectManager.java:457)
at intradoc.server.SubjectManager.refreshChanged(SubjectManager.java:441)
at intradoc.server.SubjectManager.monitor(SubjectManager.java:140)
at intradoc.server.SubjectManager$1.run(SubjectManager.java:96)
at java.lang.Thread.run(Thread.java:595)
!syExceptionType,java.lang.NullPointerException intradoc.common.ServiceException: !syServiceRuntime,java.lang.NullPointerException
at intradoc.server.UserServiceHandler.updateCache(UserServiceHandler.java:126)
at intradoc.server.subject.UsersSubjectCallback.refresh(UsersSubjectCallback.java:57)
at intradoc.server.SubjectManager.callSubjectCallbacks(SubjectManager.java:485)
at intradoc.server.SubjectManager.refreshSubject(SubjectManager.java:457)
at intradoc.server.SubjectManager.refreshChanged(SubjectManager.java:441)
at intradoc.server.SubjectManager.monitor(SubjectManager.java:140)
at intradoc.server.SubjectManager$1.run(SubjectManager.java:96)
at java.lang.Thread.run(Thread.java:595)

at intradoc.server.SubjectManager$1.run(SubjectManager.java:101)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NullPointerException
at intradoc.server.UserServiceHandler.updateCache(UserServiceHandler.java:126)
at intradoc.server.subject.UsersSubjectCallback.refresh(UsersSubjectCallback.java:57)
at intradoc.server.SubjectManager.callSubjectCallbacks(SubjectManager.java:485)
at intradoc.server.SubjectManager.refreshSubject(SubjectManager.java:457)
at intradoc.server.SubjectManager.refreshChanged(SubjectManager.java:441)
at intradoc.server.SubjectManager.monitor(SubjectManager.java:140)
at intradoc.server.SubjectManager$1.run(SubjectManager.java:96)
... 1 more

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms