Received Error "The settings above are not available due to the OS being used and/or a suitable printer was not found" Within Capture (Doc ID 733972.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to create a job to import PDF documents, the "Output format for non-image files" is disabled and there is a message stating:

"The settings above are not available due to the OS being used and/or a suitable printer was not found."

Adobe Reader is installed on the system.

Cause

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