Saving a Folio Returns "UNABLE TO EXECUTE SERVE UPDATE_FOLIO DB2" Error -408 (Doc ID 735452.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version: 10.1.3.3.1 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

After a Simple Folio is created, and new content is added to the Folio, saving the Folio results in the following error:


ERROR
FOLIOS - UNABLE TO EXECUTE SERVE UPDATE_FOLIO
Event generated by user 'sysadmin' at host 'server.domain.com:16080'. Unable to execute service
UPDATE_FOLIO and function updateChangeHistoryTable.
(System Error: Unable to execute query 'IcpdChangeHistory(INSERT INTO CpdChangeHistory


The issue can be reproduced at will with the following steps:

1. Create and save an empty Simple Folio.
2. Navigate back to the edit folio screen.
3. Add a content item to the folio.
4. Click Actions -> Save Folio. (The save will not complete and the screen will report an "undefined error".

Due to this issue, users cannot add content to a folio and save the folio.

Cause

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