Unable To Log Into Portal After Staging a Test Env., Encounter Internal Error WWC-00006

(Doc ID 736518.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Portal - Version to [Release 10gR2]
Information in this document applies to any platform.
Checked for relevance 03-MAR-2015


Login Oracle Portal as "orcladmin",  "portal",  or any other user results in the following error being displayed in the browser:-

Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
Unexpected error encountered in wwsec_api_private.sync_local_user_profile (User-Defined Exception)
Unexpected error encountered in wwsec_api_private.add_local_user_profile (ORA-01400: cannot insert
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "PORTAL.WWSEC_API_PRIVATE", line 1624
ORA-01403: no data found
ORA-01403: no data found) (WWC-41417)


Staged a new test environment from another existing/working Oracle Portal instance.
Problem is reported in the newly staged Oracle Portal instance.


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