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"Stale NFS file handle" Errors Thrown in the Server Output? (Doc ID 737714.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

Stale NFS file handle errors occur in the server output.  It doesn't appear that these are causing any significant problems, but there are a lot of them.  This note helps users understand the cause of the errors, and what to do to correct whatever issue is causing them.

The stack trace in the server output log file shows this error:

java.io.IOException: Stale NFS file handle
at java.io.FileOutputStream.close0(Native Method)
at java.io.FileOutputStream.close(FileOutputStream.java:279)
at sun.nio.cs.StreamEncoder$CharsetSE.implClose(StreamEncoder.java:431)
at sun.nio.cs.StreamEncoder.close(StreamEncoder.java:160)
at java.io.OutputStreamWriter.close(OutputStreamWriter.java:222)
at intradoc.common.FileUtils.createLockIfNeeded(FileUtils.java:373)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:317)
at intradoc.server.UserProfileManager.checkAndCreateUserDirectory(UserProfileManager.java:237)
at intradoc.server.UserProfileManager.init(UserProfileManager.java:48)
at intradoc.server.UserProfileUtils.getTopicInfo(UserProfileUtils.java:48)
at intradoc.server.script.PageMergerScriptExtensions.evaluateFunction(PageMergerScriptExtensions.java:936)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1207)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:823)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:923)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:957)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:595)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1237)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:979)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1079)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:899)
at intradoc.common.DynamicHtmlMerger.writeResourceInclude(DynamicHtmlMerger.java:1737)
at intradoc.common.DynamicHtmlMerger.evaluateResourceIncludeToWriter(DynamicHtmlMerger.java:1723)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1238)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:823)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:595)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1237)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:979)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1079)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:899)
at intradoc.server.PageMerger.outputNonPersonalizedHtml(PageMerger.java:1115)
at intradoc.server.PageMerger.createMergedPage(PageMerger.java:1024)
at intradoc.server.PageMerger.createMergedPage(PageMerger.java:997)
at intradoc.server.Service.createMergedPage(Service.java:1518)
at intradoc.server.DocServiceHandler.createMetaFile(DocServiceHandler.java:4453)
at intradoc.server.DocServiceHandler.doMetaFileValidation(DocServiceHandler.java:4389)
at intradoc.server.DocServiceHandler.validateStandard(DocServiceHandler.java:1088)
at sun.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:75)
at intradoc.server.Service.doCodeEx(Service.java:488)
at intradoc.server.Service.doCode(Service.java:470)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1350)
at intradoc.server.Service.doAction(Service.java:450)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1191)
at intradoc.server.Service.doActions(Service.java:445)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1061)
at intradoc.server.Service.executeSubServiceCode(Service.java:3453)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:939)
at intradoc.server.Service.executeServiceEx(Service.java:3448)
at intradoc.server.Service.executeService(Service.java:3432)
at intradoc.server.ArchiveCheckinHandler.determineCheckin(ArchiveCheckinHandler.java:115)
at sun.reflect.GeneratedMethodAccessor22.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:75)
at intradoc.server.Service.doCodeEx(Service.java:488)
at intradoc.server.Service.doCode(Service.java:470)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1350)
at intradoc.server.Service.doAction(Service.java:450)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1191)
at intradoc.server.Service.doActions(Service.java:445)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1111)
at intradoc.server.Service.executeActions(Service.java:431)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:632)
at intradoc.server.Service.doRequest(Service.java:1709)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:357)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:195)

.

Cause

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In this Document
Symptoms
Cause
Solution

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