Excel Files Fail to Convert to PDF - error: 'csNativeGeneralError(Permission denied)' (Doc ID 737816.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.2 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

 Problem Statement:
When trying to convert excel files to pdf, the error below is occurring. This is only happening with excel documents and occurs if PDFC is running as an application or a service.
.
Step MSOfficeToPostscript forced conversion failure by conversion engine because of error: 'csNativeGeneralError(Permission denied)'

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms