IE Browser Cannot Display Page after SSL Certificate is Configured in Web Cache (10g Only) (Doc ID 739725.1)

Last updated on JANUARY 04, 2017

Applies to:

Web Cache - Version 10.1.2 to 10.1.2.3.0 [Release AS10gR2]
Oracle Fusion Middleware - Version 10.1.2.0.0 to 10.1.2.3.0 [Release AS10gR2]
Information in this document applies to any platform.
Oracle Application Server 10g Enterprise Edition - Version: 10.1.2.0.0 to 10.1.2.3.0
Important: Changes in SSL industry standards and client vendors my cause this same issue beyond what was written here. 10g can no longer be updated for these reasons and Web Cache has been deprecated beyond 11g, which is also approaching end of life.

Symptoms

Oracle Wallet Manager has been used to store a new certificate obtained from a Certification Authority. After configuring Oracle Web Cache to use this new Wallet, accessing the site with HTTPS is failing with the following error in Internet Explorer:

Page Cannot be Displayed

This problem does not occur in other browsers such as Firefox, Opera, or Mozilla. It only happens when Internet Explorer is used.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms