Intermittent REP-50002 Error Running Reports after Applying iAS Patch Set 10.1.2.3

(Doc ID 740311.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Reports Developer - Version 10.1.2.3 to 10.1.2.3 [Release 10gr2]
Information in this document applies to any platform.

Symptoms

After applying Patch set 10.1.2.3, the server is intermittently encountering the following error:

      "REP-50002: Server is shutting down"

The rwserver.log may show error messages similar to:

*** 2008/6/18 3:52:49:484 -- Defragmenting the dat file
*** 2008/6/18 3:52:49:515 -- java.lang.StringIndexOutOfBoundsException:
String index out of range: 48

The rwserver.trc may show error messages similar to:

[2008/7/18 3:0:13:46] Debug 50103 (JobObject:writeLongUTF): Number of Break Index values=0
[2008/7/18 3:0:13:48] Exception 50125 (java.lang.StringIndexOutOfBoundsException: String index out
of range: 108
at java.lang.String.<init>(String.java:196)
at oracle.reports.server.JobObject.writeLongUTF(JobObject.java:497)
at oracle.reports.server.JobObject.writeExternal(JobObject.java:253)
at oracle.reports.server.JobStore.writePersistFile(JobStore.java:559)
at oracle.reports.server.JobObject.setJobStatus(JobObject.java:1569)
at oracle.reports.cache.RWCacheItem.clear(RWCacheItem.java:188)
at oracle.reports.cache.RWCache.deleteItem(RWCache.java:211)
at oracle.reports.server.JobObject.clearCacheItems(JobObject.java:1177)
at oracle.reports.server.JobObject.clearCache(JobObject.java:1156)
at oracle.reports.server.JobObject.clear(JobObject.java:1129)
at oracle.reports.server.JobManager.removeJob(JobManager.java:1531)
at oracle.reports.server.JobManager.limitQueueSize(JobManager.java:1488)
at oracle.reports.server.JobManager.manage(JobManager.java:246)
at oracle.reports.server.IdleThread.run(IdleThread.java:137)
): Erro interno java.lang.StringIndexOutOfBoundsException: String index out of range: 108
[2008/7/18 3:0:13:50] Info 56029 (EngineManager:shutdownEngine): Shutting down engine rwEng-0

Then the Reports Server starts to shut down at this point, and hence the reports fail with the REP-50002 error.

Changes

Applied iAS Patch Set 10.1.2.3 to midtier environment.

Cause

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