"Exception in Collect Action" Errors After Applying an Upgraded Process Map in IPM (Doc ID 741778.1)

Last updated on AUGUST 21, 2012

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.3.2 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

After running the core Imaging and Process upgrade for 4.0 to 10.1.3.3.2, a Process map was applied successfully.  The following errors are appearing within the IPM Service log:

Exception in Collect Action: - Unable to find package field.
Field Id: XX. Aborting Execution.

Exception in Collect Action: --Action=Update Context Fields A Document Toolkit does
not support external providers: .[Modified]class
ATL::CComObject<class CRoot>::FindDocumentByDocInfo

Cause

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