"Exception in Collect Action" Errors After Applying an Upgraded Process Map in IPM
Last updated on AUGUST 21, 2012
Applies to:
Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.3.2 [Release 10gR3]Information in this document applies to any platform.
Symptoms
After running the core Imaging and Process upgrade for 4.0 to 10.1.3.3.2, a Process map was applied successfully. The following errors are appearing within the IPM Service log:
Exception in Collect Action: - Unable to find package field.
Field Id: XX. Aborting Execution.
Exception in Collect Action: --Action=Update Context Fields A Document Toolkit does
not support external providers: .[Modified]class
ATL::CComObject<class CRoot>::FindDocumentByDocInfo
Field Id: XX. Aborting Execution.
Exception in Collect Action: --Action=Update Context Fields A Document Toolkit does
not support external providers: .[Modified]class
ATL::CComObject<class CRoot>::FindDocumentByDocInfo
Cause
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