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OIM Administration Console is not Available and Logs Show XAER_RMERR Errors (Doc ID 751616.1)

Last updated on SEPTEMBER 04, 2019

Applies to:

Identity Manager - Version 9.0.1.5 to 9.1.0.2.21
Information in this document applies to any platform.
"Checked for relevance on 26-Apr-2010"

SQL Server
JBoss


Symptoms

On 9.0.1.4 in Production, when attempting to go to the Admin Console web page after restarting the application server after a long up-time, the following error occurs:

ERROR
2008-11-14 17:48:17,812 WARN [org.jboss.tm.TransactionImpl] XAException:
tx=TransactionImpl:XidImpl[FormatId=<FORMATID>, GlobalId=<GLOBALID>, BranchQual=, localId=<LOCALID> errorCode=XAER_RMERR
javax.transaction.xa.XAException: [Microsoft][SQLServer 2000 Driver for JDBC][SQLServer]xa_start (40000) returns -8
at com.microsoft.jdbcx.sqlserver.SQLServerImplXAResource.executeXaRpc(Unknown Source)
at com.microsoft.jdbcx.sqlserver.SQLServerImplXAResource.start(Unknown Source)
at com.microsoft.jdbcx.base.BaseXAResource.start(Unknown Source)
at org.jboss.resource.adapter.jdbc.xa.XAManagedConnection.start(XAManagedConnection.java:131)
at org.jboss.tm.TransactionImpl$Resource.startResource(TransactionImpl.java:1952)
at org.jboss.tm.TransactionImpl.enlistResource(TransactionImpl.java:548)


Followed by:
2008-11-14 17:48:17,812 ERROR [XELLERATE.DATABASE] Class/Method: DirectDB/getConnection encounter
some problems: Error while retrieving database connection.Please check for the follwoing
Database srever is running.
Datasource configuration settings are correct.



Changes

Investigate the SQL Server side of things and find locking preventing new Oracle Identity Manager (OIM) database connections.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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