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After OIM 9.1 Upgrade, DB User Account Keeps Locking Resulting in ORA-28000 (Doc ID 754027.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Identity Manager - Version 9.1.0.0.0 and later
Information in this document applies to any platform.


Symptoms

When attempting to start Oracle Identity Manager (OIM) after an upgrade to 9.1 from version 9.0.3.2, the following error occurs on one of the nodes and when connected to that node, logging in to the Admin Console does not work:

ERROR,26 Nov 2008 11:35:45,062,[com.thortech.xl.scheduler.core.quartz.XLJobStoreCTM],ClusterManager: Error managing
cluster: Failed to obtain DB connection from data source 'noTXDS':
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (ORA-28000: the account is locked)
org.quartz.JobPersistenceException: Failed to obtain DB connection from data source 'noTXDS':
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (ORA-28000: the account is locked) [See nested exception: org.apache.commons.dbcp.SQLNestedException: Cannot create
PoolableConnectionFactory (ORA-28000: the account is locked)]

Changes

The Configkey.key file became corrupt on one of the nodes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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