My Oracle Support Banner

After OIM 9.1 Upgrade, DB User Account Keeps Locking Resulting in ORA-28000 (Doc ID 754027.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Identity Manager - Version 9.1.0.0.0 and later
Information in this document applies to any platform.


Symptoms

When attempting to start Oracle Identity Manager (OIM) after an upgrade to 9.1 from version 9.0.3.2, the following error occurs on one of the nodes and when connected to that node, logging in to the Admin Console does not work:

Changes

The Configkey.key file became corrupt on one of the nodes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.