Checkin Fails When Account Field has More Than Six Accounts (Doc ID 754552.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle WebCenter Content - Version: 10.1.3.3.1 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.
Oracle Universal Content Management - Version: 10.1.3.3.1

Symptoms

The checkin fails if the dDocAccount metadata field contains more than six levels of accounts.  The following error is received.

!$IDCM1: !csUserEventMessage,sysadmin,192.168.1.2!$!syFileUtilsUnableToCreateSpecifiedDir,//192.168.1.1/fs203/Instances/inst17/weblayout/groups/public/@a001/@b001
intradoc.common.ServiceException: !syFileUtilsUnableToCreateSpecifiedDir,//192.168.1.1/fs203/Instances/inst17/weblayout/groups/public/@a001/@b001
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:344)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:328)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:328)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:328)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:328)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:328)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.common.FileUtils.checkOrCreateDirectoryPrepareForLocks(FileUtils.java:328)
at intradoc.common.FileUtils.checkOrCreateDirectoryEx(FileUtils.java:392)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:386)
at intradoc.filestore.BaseFileHelper.getFilesystemPathWithArgs(BaseFileHelper.java:345)
at intradoc.filestore.filesystem.BaseDescriptorImplementor.getFilesystemPathWithArgs(BaseDescriptorImplementor.java:357)
at intradoc.filestore.BaseFileStore.getFilesystemPathWithArgs(BaseFileStore.java:350)
at intradoc.server.WebViewableConverterOutput.prepareWebFileCreation(WebViewableConverterOutput.java:593)
at intradoc.server.WebViewableConverterOutput.doConversion(WebViewableConverterOutput.java:272)
at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:3561)
at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:3416)
at intradoc.server.DocServiceHandler.docRefinery(DocServiceHandler.java:3303)
at  sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)

Cause

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