How To Resolve the Issue of Content Server Service Timing Out (Doc ID 754744.1)

Last updated on MAY 09, 2023

Applies to:

Symptoms

When running Content Server on a Microsoft Windows machine. Content Server starts successfully as an application when running IdcServer.exe from the <Content_Server>\bin directory. However, when starting Content Server as a service (either from the Windows Services console or through the Content Server Admin Server), Content Server fails to start.

I followed the directions in <Note 754738.1>, and created a debug.log file.  This log file contains the lines:

This indicates that the Content Server service is timing out.

Cause

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