WebCenter Content (WCC) Dynamic Conversion (DC) Generates Error: "Process DCExport timed out" (Doc ID 755083.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 and later
Information in this document applies to any platform.

Symptoms

During the dynamic conversion of a content item stored in WCC Server, an error similar to the following is thrown by Dynamic Converter: 

Error 10/6/08 12:04 AM "XXXXXX: Event generated by user 'anonymous' at host
'mycs.company.com'. User agent is gsa-crawler (Enterprise; S5-TTTP6RFTW7TESJAA;
XXXXl.YYY@VVV.com) and request method is GET.
Process 'DCExport' timed out. [ Details ]
An error has occurred. The stack trace below shows more information.

!$"MIWIWS11":
!csUserEventMessage,anonymous,xxxx.vvv.ccc.com!csFileServiceUserAgent,gsa-crawler
(Enterprise; S5-P6RFTW7TESJAA; ),GET!csProcessTimedOut,DCExport
intradoc.common.ServiceException: !csProcessTimedOut,DCExport
at dynamicconverter.NewConverterHandler.runHtmlConversion(NewConverterHandler.java:1705)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.executeSubServiceCode(Unknown Source)
at intradoc.server.Service.executeServiceEx(Unknown Source)
at intradoc.server.Service.executeService(Unknown Source)
at intradoc.server.Service.doSubService(Unknown Source)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

 

Cause

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