SSL Authenticated EUS Login Fails with ORA-01017 in an OID 10g Environment

(Doc ID 756586.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Advanced Networking Option - Version 10.1.0.2 to 11.1
Oracle Internet Directory - Version 10.1.2 and later
Information in this document applies to any platform.
Oracle Internet Directory - Version: 10.1.2 to 10.1.4.3.0
This problem can occur on any platform.

Symptoms

SSL Authenticated EUS login fails with ORA-1017. This error occurs to some of the users probably not to all. This can be either an intermittent or a consistent issue.

28033 event trace(alter system set events '28033 trace name context forever, level 9') taken at the database end for the failure connection shows that the certificate search has failed:

.   .   .
.   .   .

KZLD_ERR: failed the search 1.
number of entries: 0
KZLD_ERR: 1
KZLD_ERR: failed to locate user matching the cert.
. . .
. . .
KZLD_ERR: user's DN is not under any realm user search base.
KZLD is doing LDAP unbind
. . .
. . .

 


OID server log shows that it has failed to receive the certificate from database:

BEGIN 
2008/12/04:10:24:03 * ServerWorker (REG):8 
ConnID:43 * mesgID:7 * OpID:5 * OpName:search 
ConnIP:10.10.10.1 ConnDN: cn=orclssl,cn=oraclecontext,dc=ora,dc=com 
Error * gslffiGBldBinFltrSrchParam * Failed to retrieve certificate 
information (28750) 
END 

Changes

You are configuring EUS SSL authentication and you notice that few certificate users connection fails to login to the database.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms