When Logging in to Capture, Error "20046 - Login Failed: The User Name and Password entered could not be validated. Please try again" Occurs (Doc ID 760563.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

After installation of WebCenter Capture (formerly Oracle Document Capture), logging in with the the newly created administrator account is not possible. The error message returned when attempting to login is:

Error 20046
Login Failed: The User Name and Password entered could not be validated. Please try again

 

Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

 

Cause

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