My Oracle Support Banner

When Logging in to Capture, Error "20046 - Login Failed: The User Name and Password entered could not be validated. Please try again" Occurs (Doc ID 760563.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

After installation of WebCenter Capture (formerly Oracle Document Capture), logging in with the the newly created administrator account is not possible. The error message returned when attempting to login is:

Error 20046
Login Failed: The User Name and Password entered could not be validated. Please try again

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.