All Users Except orcladmin Unable To Navigate Tabs in OIDDAS: "Error Encountered While Connecting To Directory Server" (Doc ID 761367.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Internet Directory - Version 9.0.4 to 10.1.4 [Release 10gR1 to 10gR3]
Information in this document applies to any platform.

Symptoms

Scenario:
Two OID systems with same data and realm. Pre-Production OID works fine, however Production OID does not.

In non-working Production OID, all users except orcladmin (or seeded OID users) are unable to navigate in oiddas, and receive error:

Error encountered while connecting to Directory Server

An OID debugged log (e.g., with orcldebugflag set to 1 as per <Note 397821.1>) shows error:

BEGIN
2009/01/13:16:53:56 * ServerWorker (REG):7 * ConnID:88913 * OpId:1 * OpName:bind
INFO : gslfbiADoBind * Version=3 BIND dn="orclApplicationCommonName=DASApp,cn=DAS,cn=Products,
cn=OracleContext" method=128
ConnId = 88913, op=1, IpAddr=<IP address>
16:53:56 * INFO : gslfrsASendLdapResult2 RESULT = 0 nentries=0
END

2009/01/13:16:53:56 * ServerWorker (REG):7 * INFO * ServerWorker * Operation Complete

BEGIN
2009/01/13:16:53:56 * ServerWorker (REG):9 * ConnID:88913 * OpId:2 * OpName:bind
INFO : gslfbiADoBind * Version=3 BIND dn="cn=test1,cn=users,dc=mycompany,dc=com" method=128
ConnId = 88913, op=2, IpAddr=<IP address>
16:53:56 * INFO : gslfrsASendLdapResult2 RESULT = 48 nentries=0
END

2009/01/13:16:53:56 * ServerWorker (REG):9 * INFO * ServerWorker * Operation Complete


Already tried all notes referencing this error, including all items/notes referenced in <Note 412575.1>, to no avail.

Changes

Custom objectclasses and aci's added to both OID nodes.

Cause

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