My Oracle Support Banner

How To Use Remote Diagnostics Agent (RDA) To Collect Oracle Identity Manager (OIM) Information (Doc ID 763564.1)

Last updated on AUGUST 31, 2023

Applies to:

Identity Manager - Version to [Release 10gR2 to 12c]
Information in this document applies to any platform.
Remote Diagnostic Agent (RDA)


The goal of this article is to detail the steps to using the RDA utility for providing diagnostic information about an installation of Oracle Identity Manager (OIM).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Video on How to Use RDA
Installing and running RDA for OIM 11g
Installing and running RDA for OIG 12c
 Information Required During install of RDA
 Example Command Line for RDA
 Some notes regarding the question / response impacts during RDA setup
 Example 11g Run
 Example 12c Run
 Resulting Data
 RDA Reference Material

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.