RP/MSQ 5.0 (VMS) - COMserver crash on LT option in Monitor (Doc ID 778184.1)

Last updated on OCTOBER 12, 2022

Applies to:

Goal

DESCRIPTION:
Using a MessageQ group v.5 on an OpenVMS, the administrative menu has a monitor option. When choosing a group number
or directly entering a return, the user receives the following error message:

 %PAMS-F-PAMSDOWN, MessageQ group is down - COM Server has exited
Examining closer, it appears COM server crashed with:
%PLI-F-ERROR, PL/I ERROR condition.
-SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=<>, PC=<>, PS=0000001B
%TRACE-F-TRACEBACK, symbolic stack dump follows
  image    module    routine             line      rel PC           abs PC
 DPLI$RTLSHR                                0 0000000000064610 00000000006D6610
 DPLI$RTLSHR                                0 00000000000507EC 00000000006C27EC
 DPLI$RTLSHR                                0 00000000000506E8 00000000006C26E8
 DPLI$RTLSHR                                0 0000000000067CE8 00000000006D9CE8
----- above condition handler called with exception 0000000C:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=<>, PC=<>, PS=0000001B
----- end of exception message
                                            0 FFFFFFFF800B084C FFFFFFFF800B084C
                                            0 0000000000000000 FFFFFFFF808E8760
 DMQ$COM_SERVER  DMQCS_CVT_STR  DMQCS_CVT_STR
                                            9 00000000000000D8 00000000000F1F78
 DMQ$COM_SERVER  DMQ$COM_SERVER  P550_SEND_GRP_TBL_TO_MONITOR
                                        17726 000000000003FD04 00000000000DFD04
 DMQ$COM_SERVER  DMQ$COM_SERVER  P320_DISPATCH_MSG
                                        14894 000000000002DF38 00000000000CDF38
 DMQ$COM_SERVER  DMQ$COM_SERVER  DMQ$COM_SERVER
                                         9729 00000000000033B0 00000000000A33B0
                                            0 FFFFFFFF802674DC FFFFFFFF802674DC

CONFIGURATION:
MessageQ for OpenVMS v5.0 (RP38 on Frvms02)
OpenVMS (several versions) on Alpha and Itanium

Solution

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