Malformed ObAccessClient.xml File Causes WebGate Problems (Doc ID 779091.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Access - Version: 10.1.4.0.1 and later   [Release: 10g and later ]
Information in this document applies to any platform.

Symptoms

In a working OAM environment, WebGate suddenly becomes unresponsive and the following errors are logged continously to the WebGate oblog.log file:

2009/01/20@16:00:45.005035 2919 1 INIT ERROR 0x000003B6 ../oblistrwutil.cpp:145 "Could not read file" filename^/opt/oam/webgate-sso/access/oblix/config/oblog_config.xml

2009/01/20@16:00:45.006680 2919 1 INIT ERROR 0x000003BB ../oblistrwutil.cpp:169 "Error reading file due to malformed XML data" file^/opt/oam/webgate-sso/access/oblix/lib/ObAccessClient.xml

2009/01/20@16:00:45.006855 2919 1 ACCESS_CLIENT FATAL 0x00001C01 /export/t3array/build6/Oblix/coreidport/palantir/aaa_client/src/aaa_service_client.cpp:329
"Unable to read the configuration file. The file might be corrupt. Please rerun the configuration" configFile^/opt/oam/webgate-sso/access/oblix/lib/ObAccessClient.xml

2009/01/20@16:00:45.011045 2919 1 ACCESS_SDK FATAL 0x0000181C/export/t3array/build6/Oblix/coreidport/palantir/access_api/src/obconfig.cpp:422 "ObAccessException_NOT_INITIALIZED" raw_code^204

2009/01/20@16:00:45.012667 2919 1 ACCESS_GATE FATAL 0x00001520 /export/t3array/build6/Oblix/coreidport/palantir/webgate2/src/apache2entry_web_gate.cpp:419
"Exception thrown during WebGate initialization" Error^Oracle AccessGate API is not initialized.


On checking file <webgate_install_dir>/access/oblix/lib/ObAccessClient.xml it is seen to be 0 bytes in length.

Cause

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