My Oracle Support Banner

When Trying to Access WebDAV Using SSO User, the Error "Internet explorer could not open as a web folder. Would you like to see its default view instead?" is Displayed (Doc ID 779793.1)

Last updated on MAY 10, 2023

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.5.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

There are intermittent problems observed when trying to login to WebDAV using SSO user.The user fails to login with the following error in Internet Explorer:

"Internet explorer could not open as a web folder. Would you like to see its default view instead?"

The error faced in Content Server logs are:

content_server16: Network message format error. The OPTIONS request from host xxx.xx.com with browser header semantics has no content type defined. [ Details ]
An error has occurred. The stack trace below shows more information. !$content_server16: !csNetworkMessageFormatError!syRequestWithBrowserHeaderSemanticsHasNoContentType,OPTIONS,xxx.xxx.com java.lang.Throwable at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.SystemUtils.reportErrorEx(Unknown Source)
at intradoc.common.SystemUtils.errEx(Unknown Source)
at intradoc.common.SystemUtils.err(Unknown Source)
at intradoc.server.ServiceManager.onError(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.