Error 20014 "LEAD Error" and Error 70 "Permission denied", Committing Searchable PDF Documents (Doc ID 782414.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When the WebCenter Capture (formerly Oracle Document Capture) Commit Server is running as a service it cannot create a document formatted as a Searchable PDF, but can create a document formatted as TIF.  When Commit Server is running as an application it is able to commit Searchable PDF files without issue.

Logging information in the Commit Server log (when running as a service) are as follows:

02/07/09 19:34:50 3503 MACHINE Start processing batch: DEMOPDF000000013.
02/07/09 19:34:50 3504 MACHINE Committing batch DEMOPDF000000013.
02/07/09 19:34:50 3511 MACHINE Committing with profile [OnDemand].
02/07/09 19:34:53 4009 MACHINE Failed to commit batch DEMOPDF000000013. Error Number: 40008,
Error: Commit Profile - OnDemand: The following error was reported by ReleaseDocument. Error
Number: 20014 Error Description: LEAD Error: Not able to open file
02/07/09 19:34:53 3506 MACHINE Average image processing time = 3.5349 seconds.
02/07/09 19:35:00 3501 MACHINE Version: 10.3.1. Start processing 'All File Cabinets'.
02/07/09 19:35:00 3502 MACHINE
02/07/09 19:35:00 3503 MACHINE Start processing batch: DEMOPDF000000013.
02/07/09 19:35:00 3504 MACHINE Committing batch DEMOPDF000000013.
02/07/09 19:35:00 3511 MACHINE Committing with profile [OnDemand].
02/07/09 19:35:01 4009 MACHINE Failed to commit batch DEMOPDF000000013. Error Number: 40007,
Error: Commit Profile - OnDemand: The following error was reported by PrereleaseDocument. Error
Number: 70 Error Description: Permission denied
Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Changes

When running the WebCenter Capture Commit Server as an application, the error is not reported by Commit Server and the document is committed as PDF.

Cause

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